What are the steps to fixing a broken website?

1. Check for Any Safety Issues

Get a preliminary analysis of the risks from the breach. If there is a risk of a data breach, take measures to mitigate that first, as stolen sensitive data is a huge liability.

2. Limit the Damage

If your site crashes and stays down with no information available, it may cause a loss of reputation with site visitors. A status page to update your clientele with the latest information about the issues will help you avoid negative impressions.

3. Pause All Campaigns Driving Visitors to Your Site

There’s no point in sending visitors to your site when it’s down. Your marketing teams must be aware of outages and crashes to avoid high traffic, which may make the recovery process even more strenuous.

4. Resolve the Issue

Now that damages have been assessed and litigated, you must fix the issue quickly. This will give your clients trust in your ability to maintain a reliable and professional website.

5. Communicate the Fix

Now that you’ve fixed the issues, you need to communicate with your client base that your site is operational again. First, you should check that everything is in good working order, especially if your site crashes due to excessive traffic.

6. Recap What Happened

After communicating that your site is again functional, you should write a statement explaining what went wrong and apologizing to your customers.

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By Neon Goldfish