How do I recover a crashed website?

Your website may be crashing, but you’re not alone. Even internet giants like Amazon, X (formerly known as Twitter), and Facebook have seen their websites crash. There are steps to take in the event of a crash to ensure a quick and full recovery.

Determine the Cause

Finding what caused the crash is the only way to know what needs fixing.  Consider this: if you had a flat tire, it would not make sense to get your oil changed and expect the problem to be fixed. The same logic applies to your website. High traffic, corrupted files, or server errors can cause your site to crash.

Isolate the Issue

Whether the issue is digital or physical, finding where the cause originated is important. Should it be that too much traffic overloaded your site due to a malicious attack, a file saved incorrectly and became corrupt, or possibly that a physical part of your server has broken.

Implement Fix

After identifying and locating the issue with your website, you must act to restore it to working order. Should it be a hardware issue, you can replace or upgrade the parts that caused the problem. In the case of software, having backups of previous versions of your website can help quickly repair crashes. This is why it is important to make a backup before making drastic changes to your website.


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