Don’t Get Caught With Your Website Down!
Your website is the front door to your business. When it’s not working properly or even worse, down, it’s like a big “We’re Closed” sign on the front of your business. You need someone to monitor your website, make updates, and basically keep the doors open 24/7 so your customers can find you.
You need a website maintenance partner like Neon Goldfish.
When website issues happen you want them resolved as quickly as possible. The entire Neon Goldfish team resides in the US and our superpowers combine to help keep your website optimized and working.
It doesn’t matter the type of website – we’ve worked on it.
Website Maintenance Program Pricing
Your website should always look great, function properly, and support your marketing goals. Our Website Maintenance Programs provide guaranteed monthly hours from an experienced team that handles everything from content updates and new page builds to design enhancements, troubleshooting, software updates, security scans, technical SEO, ADA optimization, product management, and more.
Find the plan that fits your needs and budget.
Essential Plan
For basic websites that need reliable monthly updates, routine fixes, and ongoing maintenance to stay secure and up to date.
Plan Terms
4 Hours/Month
Get Started(Monthly Plan) Get Started(Six Month Plan) Get Started(Twelve Month Plan)
Ideal for Websites that Need:
- Ongoing content updates
- Fixing broken links, forms, and functionality
- CMS, plugin, and theme updates
- Security scans and patching
- Speed optimization
- U.S.-based support from a team that knows your business
Growth Plan
For growing websites needing content updates, design tweaks, and technical improvements to fuel marketing efforts.
Plan Terms
8 Hours/Month
Get Started(Monthly Plan) Get Started(Six Month Plan) Get Started(Twelve Month Plan)
Ideal for Websites that Need:
- Everything in the Essential Plan, plus
- New page builds
- Website design and branding updates
- Technical SEO updates
- U.S.-based support from a team that knows your business
Accelerated Plan
For large websites that require frequent updates, new content, and continuous optimization to ensure smooth performance.
Plan Terms
20 Hours/Month
Get Started(Monthly Plan) Get Started(Six Month Plan) Get Started(Twelve Month Plan)
Ideal for Websites that Need:
- Everything in the Growth Plan, plus
- ADA compliance improvements
- Product and catalog updates (if applicable)
Do You Need More Than 20 Hours?
For businesses needing more than 20 hours of monthly website updates, development, or ongoing optimization. Ideal for large or complex websites that require frequent changes, high-volume content, or dedicated support.
Book A CallWebsite Maintenance Programs Services Can Include:
- Content and Design Updates: We’ll take care of everything you need to keep your website content and design up-to-date for your website visitors.
- WordPress Updates: WordPress is a fantastic CMS but it requires regular updates to keep everything working right and hackers out.
- Security Scans: Hackers are sneaky and find ways to get into your website. Daily scans of your website help us identify vulnerabilities right away and fix them before they become a problem.
- Secure Hosting and Backups: Maximize website uptime with a proper hosting configuration and daily backups of your website files and database.
- Speed Optimization: Website visitors do not like slow-loading websites. The search engines can penalize slow-loading websites. Let us optimize your website speed to make everyone happy.
- ADA Compliance Optimization: Your website should provide the same user experience for everyone, including those with disabilities. With routine scans and monitoring, we ensure your website is ADA-compliant, backed by reports to support our efforts.
- Spam Control: Annoying spammers can fill up your inbox with form submissions and blog comments that take hours to filter through. We can implement measures to drastically reduce spam submissions.
“My website had crashed and there was no way to get back in. I found Neon Goldfish on a search. They assigned someone to my problem immediately and fixed the problem almost as fast.”
~ Todd Snyder
“I had numerous issues with my website that rendered it useless. My web developer tried to hold me, hostage, until I paid the “ransom”. I was rescued by Neon Goldfish, bringing my website back to it’s former glory. I have nothing but the highest praise for Justin and the staff of Neon Goldfish. You have earned a customer for life. Thank you!”
~ Marvin Hurlbert
“My website FINALLY looks great and my website is fully secured.”
~ Kathleen Ross
“Neon Goldfish repaired my Website quickly and did a good job. I would definitely seek their help again if needed.”
~ Eshay Rausch
“Outstanding! I have been looking for a reliable web team for years and Neon Goldfish delivers.”
~ Eric Toensmeier
Website Maintenance Step-By-Step
Creating the right-sized website maintenance program is essential for your business to ensure the smooth functionality and security of your website. An out-of-the-box solution simply will not do.
Our methodical step-by-step process allows the Neon Goldfish team to construct the right program based on your specific website needs and budget.
Here’s how we work.
- Step 1: Choose the plan in the pricing matrix that fits your budget and needs. You can follow the steps to purchase your plan or book a call with a member of our team to build a plan that works best for you.
- Step 2: Our team will customize several website maintenance program options based on the information you provide us.
- Step 3: You choose the website maintenance program option that best suits your needs and budget.
- Step 4: A dedicated representative of the Neon Goldfish team will connect you with to schedule an onboarding call to gain the necessary information to begin implementing your website maintenance program.
- Step 5: You can now rest easy knowing that the Neon Goldfish team has you covered with regular monitoring, updates, backups and dedicated support in the event of an emergency.
Website Maintenance Program FAQs
How much do your website maintenance programs cost?
Our maintenance programs vary in cost based on the amount of coverage you require. We offer monthly plans starting at 4 hours for $500. Some websites require additional time to implement fixes to bring your website’s health to 100%. We recommend opting for a 6- or 12-month plan that includes bonus hours to help address any initial issues you’re experiencing. Please refer to the pricing table above to find the website maintenance plan that best fits your budget and needs.
Will you fix the current issues going on with my website?
Yes! Our first priority is to fix any current issues and bring your website’s health up to 100%. The initial condition of your site may require additional hours to get any issues fully resolved and into “maintenance mode.” From there, our ongoing goal is to keep it performing at 100% by proactively maintaining it and completing updates that keep your site current for your visitors. This ensures your website stays fully functional, avoids downtime, and delivers an optimal experience for every user.
How often do you perform maintenance?
Your website maintenance plan will include continuous updates, such as file backups and malware scans. Routine maintenance, such as CMS, theme, plugin, and hosting updates, is performed on a regular schedule. Additional maintenance services, such as content updates and ADA compliance optimization, are performed at frequencies aligned with your program.
Do the website maintenance programs include content updates like adding a new blog post or updating outdated content and images?
Most of our programs do include content updates as part of the package, but we do offer plans without this service for clients who like to perform their own content updates.
Where is Neon Goldfish located? Who will be working on my website?
Neon Goldfish is based out of Toledo, Ohio with a satellite office in Orlando, Florida. All members of the Neon Goldfish team are located in the United States. No one outside of the Neon Goldfish organization will perform maintenance or have access to your website.
How long am I committed to the website maintenance program?
All of our website maintenance programs are monthly commitments that can be cancelled at any time. We do offer bonus hours for 6-month and 12-month program commitments.
We Are That Reliable Website PartnerYou’ve Been Searching For
You’re covered, no matter what. Our plans fit most budgets, and if you don’t find what you need, just give us a shout. We’ve got your back, whether you’re a one-person show or a big-league player. If you’ve got a website, we’ve got you covered.